Contact Us

Contact Us – Hokuc​

We’re here to help make your experience with Hokuc as smooth and enjoyable as possible. Whether you have questions about our HOKA® products, need assistance with an order, want to initiate a return, or simply want to share feedback, our customer service team is ready to assist you.​

How to Reach Us​

• Email: Send us a message at [email protected]. We strive to respond to all inquiries as quickly as possible.​

• Mailing Address: 1509 Sunset Boulevard, Apt 5B, Los Angeles, CA 90056, United States​

• FAQs: For quick answers to common questions—such as shipping timelines, return policies, or sizing guides—check out our Frequently Asked Questions section (coming soon) for instant support.​

What We Can Help With​

• Order tracking and status updates​

• Product information, including sizing, features, and availability​

• Return and refund requests (please include your order number for faster processing)​

• Technical issues with the website (e.g., account access, checkout problems)​

• Feedback or suggestions to help us improve​

Note​

When contacting us about an order, please include your order number (found in your confirmation email) to help us assist you more efficiently.​

Thank you for choosing Hokuc—where your performance takes flight.​